“Apologies Fail to Live Up to Our Expectations”

By EditorUpdated on . Posted on

A Jan. 25, 2011, column at Scientific American reports on a new study that finds we tend to overestimate the healing power of an apology.

Website http://www.scientificamerican.com/article.cfm?id=apologies-fail-to-live-up
Author Nina Bai
Publication Scientific American
Date 01/25/2011
Categories,
Locations
Languages