A Jan. 25, 2011, column at Scientific American reports on a new study that finds we tend to overestimate the healing power of an apology.
Website | http://www.scientificamerican.com/article.cfm?id=apologies-fail-to-live-up |
Author | Nina Bai |
Publication | Scientific American |
Date | 01/25/2011 |
Categories | Science & health, Society & culture |
Locations | United States of America |
Languages | English |